PC Helpline provides front line support for a variety of partners using thin client technology. While our support can be as simple as helping users get online, we also work closely with innovative partners to support proprietary applications. We can even manage remote maintenance and monitoring for your self-service kiosks.
We have utilized our years of experience in thin client application support to develop workable, and yet flexible, methodologies for delivering proprietary software support.

PC Helpline’s support and quality assurance processes will ensure customer satisfaction with the support of your software application. Our dynamic support customization and improvement is based on changing business requirements, as well as service level requirements. We have a trained team of specialists with the expertise required to meet our client's application support needs.

Many companies and institutions rely on the latest client/server technology to instantaneously deploy on-demand applications and information to employees, branch offices and suppliers. Applications and information can be web-enabled and delivered to mobile workers across many mobile networks and devices over any type of network connection.

In the service industry, thin clients are being used to effectively deploy inventory tracking, order management and point of sales tools. Public self-service kiosks - increasingly common in retail, higher-learning institutions, airports and hotels - are another example thin client’s in the real world.
Only our most competent technicians graduate to application support. This dedicated group will become familiar with your custom application in order to provide front line support leaving your in-house staff to handle ongoing development.

Please complete the sales inquiry form and one of our representatives will be in touch to discuss your business needs.