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Connectivity Support:
This package is designed for Internet
Service providers. PC Helpline supports ISP subscribers for
their "ISP type" issues. Whether your ISP is seeking
to expand its service offerings, extend services to new markets,
or simply grow your ISP profiles, PC Helpline is a great place
to begin.
Working with PC Helpline can benefit ISP companies in more
ways than one. With our assistance, you can confidently penetrate
new markets while minimizing the risks associated with developing
an untried infrastructure. You can outsource as little or
as much of your support to PC Helpline as you choose.
It is well known that customer retention within the ISP market
has become increasingly challenging. Subscribers are on the
look out for better deals. We at PC Helpline believe that
we can help you to retain your subscribers by strengthening
your customer relations through value added support.
Currently, we support over 10 hotel chains with their high
speed internet connections, among them are: Chase, Comfort
Suites. Days Inn, Holiday Inn, Plaza Suites, Super 8, and
Woodfin Suites.
VoIP
Support:
Whether you are an enterprise level
organization looking for hosted PBX as well as employee field
support, an ISP looking for front line end user support of
your resold service or a VOIP provider looking to outsource
your front line support PC Helpline is able to provide 24/7/365
services at highly competitive rates.
We currently support more than:
· 300,000 ISP subscribers
· 20,000 hotel rooms with High speed Internet Connections
· 5000 WI-FI users at over 50 HotSpots
· 5000 WI-FI connections in restaurants and Cafes
· 5000 Business DSL and T1 subscribers
· 5000 High Speed Internet users in apartments and
condominiums
Please complete the sales inquiry form and one of our representatives will be in touch to discuss your business needs.
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