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Helpline is uniquely positioned to benefit Internet Service
Providers thanks to our diverse troubleshooting expertise. While
most of the competition focuses on specific services, PC Helpline
offers connectivity, web hosting and VoIP support groups, all
under one roof.
Our help desk services are available separately
or in combination. Consider strengthening your existing help
desk with one of our specialized teams or aggregate connectivity,
hosting and VoIP support into a complete ISP help desk solution.
Connectivity Help Desk Solutions: (link
to ../services/connectivity-support.com)
PC Helpline has extensive experience supporting Internet connectivity
and applications. Consolidate and outsource small support
teams or even an entire division’s help desk with confidence.
• Dial up, broadband and wireless
access troubleshooting
• Email service troubleshooting
• VoIP service troubleshooting
Web
Hosting Help Desk Solutions:
Do you offer web hosting as a value-added
service? If hosting is not part of your core services, why
dedicate internal resources to handle common user issues?
• Apache and IIS web server operation
and configuration
• Email and FTP server operation and configuration
• Support for popular control panels including cPanel,
Plesk, Ensim and more
VoIP Help Desk Solutions:
Maturing VoIP technology allows small
providers to enter this growing market while established telecom
companies that ignore VoIP risk increased subscriber churn.
Protect your revenue stream with an experienced help desk
that will uphold your commitment to customer service.
• Installation and service support
• Equipment and network troubleshooting
• Service feature support
Please complete the sales inquiry form and one of our representatives will be in touch to discuss your business needs.
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