Farsheed Azad MSc MCSE - President & Chief Executive Officer
Farsheed has over 20 years of broad-based IT experience gained exclusively in support and service companies. His experience encompasses various aspects of dealing with a wide range of IT projects of varying business needs and emphasis.
In ten years of employment with Data Logic (A Raytheon Company), he led and managed major projects with clients such as Coopers & Lybrand, Price Waterhouse and Chevron. He was also responsible for the setting up and running of a very successful help desk for Data Logic in 1992-1993.

Farsheed Azad provides vision and leadership to PC Helpline while ensuring moral and ethical dimensions for a “higher” purpose to be the guiding principles every step of the way.

He has deep commitment to serving our customers with sustained high performance.

For a PDF version of Farsheed's thesis on Models & Methodologies for Developing an Information Systems Strategy click here. For a PDF version of Farsheed's white paper on Centralized Browser Support click here.

Daniel Sturgill, BSc - Vice President, Business Development Manager
A member of PC Helpline since 2002, Daniel functions as Vice President and maintains a broad vision and solid work ethic. Daniel oversees all operational and business directives and is the corporate primary for business development. All operational and business related managers report directly to Daniel.

Daniel brings a wealth of experience to PC Helpline. Previously, for over 14 years he held senior positions in direct support of various departments of the federal government. Daniel had been in charge of various computer support teams serving the Department of Defense, Department of Agriculture and the United States Senate both on Capitol Hill and their stateside offices.

Prior to his days in support roles in the federal government, Daniel was a proud member of an F-14 squadron in the USN.

Trevor Nelson - Operations Manager
Trevor joined PC Helpline in the spring of 2005 and brings extensive real-world experience gained over 6 years as system administrator for an award winning hosting company. Trevor played a key technical role overseeing network security, backup strategies and TOS fault isolation.

Trevor’s customer service and management skills has helped him rise through the ranks of PC Helpline support technicians to become our operations manager. Responsible for day-to-day operations of the contact center. Despite his management duties, Trevor never hesitates to jump on a call or respond to end user support issues. He is a model example of a front line support technician to the rest of the team.

Adam Azad - Accounts Manager
Adam has over 6 years of experience in the IT industry. He started with PC Helpline in early 2003. He plays a leadership role by ramping up new contracts, account and relationship management with our customers and providing high level technical support to a variety of end users.
Adam’s background is quite diverse and his skill set includes account and customer relations and project management, desktop support, hosting support, connectivity support, web and graphics design and programming.

Sean Dwyer- Help Desk Manager
Sean Dwyer has over ten years experience providing Windows desktop support to individuals, small businesses and institutions. He has worked as an independent consultant, a retail store technician and as a call-center technical support representative. His background as an educator has given him excellent explanatory skills and exceptional patience. Since joining PC Helpline in spring 2004, Sean has dedicated himself to gaining the knowledge and experience necessary to provide quality support to our clients. Sean has become a valuable support technician to the team.