Company Overview

PC Helpline is a well established IT solutions provider, delivering managed IT services to businesses across North America. PC Helpline is dedicated to fulfilling their client's promises to their end-users enthusiastically and competently.

Since its inception in 2001, PC Helpline has enjoyed sustained growth and prides itself on leading the way in bringing integrity and respect to the IT outsourcing industry.

Management

Farsheed Azad, President & Chief Executive Officer
Adam Azad, Vice President, Business Development & Operations
Michael McLean, Business Development Manager
Jay Prost, Operations Manager

Service Offerings

Managed IT Solutions

• Proactive Computer Maintenance and Optimization
• 24/7 PC and Mac Support
• Data Backup

Connectivity Support

• ISP Support
• VoIP Support
• Hospitality and Hot-Spot Internet Support

Service Desk Solutions

• Before and After Sales Support
• Billing and Customer Service
• Server Alert Monitoring

Key Industries Serviced

• Information Technology
• Internet Service Providers & Telco
• Government Agencies & Public Utilities
• Colleges / Universities
• Web Hosting Providers / Domain Registrars
• Hospitality

Strategic Partners

• Microsoft
• Hewlett Packard - Approved Vendor
• National Quality Institute
• Help Desk Institute
• FISPA / WISPA / CISPA
• Viatec
• Cube Global Storage
• Shaw Business Solutions
• FiveHT Media

Core Values

Integrity: Do the right thing for the company, it's associates and customers
Excellence: Committed to high quality performance, outstanding results and lasting value
Passion: Bringing enthusiasm and a positive mindset
Accountability: We assume ownership of the task and outcome