About PC Helpline

PC Helpline was incorporated in April 2001, and is located in British Columbia, Canada. Situated in the heart of Victoria, we operate from our 4000 sq ft technology center. This facility supports redundant power and internet feeds to our Network Operations Centre.

Since its inception in 2001, PC Helpline has enjoyed sustained growth and prides itself on leading the way in bringing integrity and respect to the IT outsourcing industry. We offer:

• Round the clock support for calls / emails / incidents
• Skilled and qualified staff
• Branded support
• Highly responsive and accountable management
• Innovative tools and business processes
• Continual commitment to quality and excellence

“Fulfilling your promises with enthusiasm and competence” is the cornerstone of our business philosophy. Our partners can count on us to deliver IT support to their end-users enthusiastically and competently.

• Consumer Reports Inc. depicts Easy Help Desk (a division of PC Helpline) as one of the top three independent providers of technical support in North America
• PC Magazine Inc. recognizes PC Helpline as a "provider of comprehensive technical support by phone or online"
• PC Helpline is an approved and preferred vendor of Hewlett Packard, Google, and Computer Troubleshooters
• ConnectWise highlighted PC Helpline as the best option for MSPs looking to outsource to Canada at their annual Partner Summit